A Customer Order Management System (COMS) is an integrated online software platform that streamlines the order-making process, allowing business owners to easily manage customer orders end-to-end. From initial contact and agreement to fulfillment and delivery, COMS optimizes workflow across every stage of the ordering process, providing improved visibility and control so that you know exactly what’s happening—and when. With a reliable, user-friendly COMS, businesses can quickly and accurately capture customer details and take orders efficiently, resulting in higher customer satisfaction and better bottom-line results.