Customer service tracking is the practice of keeping a record of customer interactions that take place during the course of business. By tracking these interactions, companies can gain valuable insights into customer satisfaction and areas where improvements are needed. Customer service tracking also helps to identify any trends or patterns that may be influencing customer behavior. It allows businesses to easily measure and monitor customer feedback, enabling them to provide better customer service and make more informed decisions. Through customer service tracking, businesses can also keep track of their performance over time and ensure they’re consistently delivering the best results possible.