Deliverables are the products or services that are delivered by a provider to a customer. In project management, a deliverable is a quantifiable good or service that is produced as part of a project.
Deliverables can be tangible or intangible. Tangible deliverables are physical products that can be seen and touched, such as buildings, bridges, and software applications. Intangible deliverables are concepts or ideas, such as training manuals, feasibility studies, and project proposals.
The term “deliverable” is often used interchangeably with “output.” However, there is a distinction between the two terms: outputs are what is produced by the project, while deliverables are what is delivered to the customer. This distinction is important because the customer may not always be the same person as the sponsor (the individual who commissioned the project).
Project managers should work closely with customers to ensure that all deliverables meet their expectations. To do this, project managers must first understand what the customer wants and needs. They must then create a detailed plan for how those needs will be met. Once the project is underway, project managers must track progress and make changes to the plan as necessary to ensure that all deliverables are delivered on time and meet quality standards.