Delivery Lead Time is the amount of time from when an order is placed until it is received by the customer. It is an important metric for businesses as it determines how quickly and efficiently orders can be fulfilled and shipped, which has a direct impact on customer satisfaction. It’s also an indication of the efficiency and reliability of a business’s supply chain, and can be used to identify areas for improvement. Understanding and managing delivery lead times is essential for any business looking to stay competitive in the market.