oboloo Glossary

Digital Transformation Vs Automation

oboloo Glossary

Digital Transformation Vs Automation

Digital Transformation is the use of digital technologies to completely redesign existing business processes, operations and strategies. It is an integration of the latest technology into all areas of a business, creating better customer experiences and increasing efficiency. Automation, on the other hand, refers to the process of streamlining manual activities by replacing them with automated ones. Automation is aimed at eliminating redundant tasks and reducing the amount of time spent on specific processes. While both Digital Transformation and Automation have the same goal of improving efficiency and productivity, they differ in how they are implemented. Digital Transformation is more comprehensive, focusing on rethinking entire ecosystems and redefining how businesses interact with customers and employees. Automation, however, focuses on streamlining specific processes.