ERP/CRM (Enterprise Resource Planning/Customer Relationship Management) systems are invaluable tools for businesses that enable them to streamline and organize their operations. They provide an integrated view of all aspects of a business, from customer accounts to distribution networks, production processes and beyond. By providing a 360-degree overview of the company’s internal and external affairs, ERP/CRM systems allow for greater transparency, increased efficiency and improved decision-making. In short, ERP/CRM systems make it easier for businesses to thrive in today’s competitive landscape.