An ERP implementation case study is a detailed examination of how an organization implemented Enterprise Resource Planning (ERP) software and the resulting positive or negative impact on its business. A successful case study should describe the context and objectives of the ERP implementation, the technical implementation process, the financial and operational findings, current performance metrics, and any other significant information that contributes to understanding the results of the implementation. In short, it’s an exploration into how a business can maximize its investment in ERP by taking advantage of the features and capabilities of an ERP system.