ERP Implementation Team Roles & Responsibilities

An ERP implementation team is the group of people responsible for bringing a successful implementation of an Enterprise Resource Planning (ERP) system to life. The ERP implementation team typically consists of personnel from both the organization and the ERP vendor, each bringing their own unique knowledge and skills necessary for success. Roles and responsibilities vary depending on the size and complexity of the project, but they generally revolve around four programs or components: business analysis, software configuration, testing, and training. Business analysts must have a good understanding of the organization’s current processes, define the scope of the project, and create policies and procedures for using the new system. Software configuration involves working with the ERP vendor to configure the system according to user requirements. A detailed testing program should be developed and run to ensure full functionality and integration accuracy across modules. Finally, employee training is essential for success and should include end user education as well as administrator setup and maintenance of the system. With all these pieces in place, driven by a top-notch ERP implementation team, organizations can enjoy a successful rollout of the new platform.