ERP use cases are a set of scenarios within the enterprise resource planning (ERP) system context that allow organizations to align their business processes with their operational technology. Use cases cover a broad range of activities and functions, such as customer relations, inventory management, and financial reporting. Each of these can be broken down into multiple use case stories that provide deeper insights into how the ERP system works. They enable businesses to identify problems quickly, recognize opportunities for improvement, and take full advantage of their ERP system capabilities. With an effective ERP use case strategy, companies can achieve greater agility and scalability, improve data quality and accuracy, and drive better performance overall.