Enterprise Resource Planning (ERP) is a system of integrated business software applications that enable companies to effectively manage their internal systems and processes. ERP software offers a wide range of capabilities, from accounting and invoicing to inventory management, customer relationship management (CRM), and enterprise resource planning for human resources.

Customer Relationship Management (CRM) is a method used by businesses to interact with their customers in an effective and organized manner. CRM tools allow companies to manage customer information, sales, marketing efforts, and customer service activities in one place. The main purpose of CRM software is to help businesses create better relationships with their customers while achieving their customer service objectives.

Business Process Management (BPM) is the practice of identifying, executing, controlling, and monitoring organizational procedures in order to improve operational performance. BPM helps companies optimize existing processes to save time and money, as well as create new ones to respond to changing customer needs. It also enables businesses to monitor and measure their performance, ensuring that they keep up with changing market conditions.