Process Improvement is an ongoing effort to increase efficiency, effectiveness and overall performance of a business process through the analysis and design of integrated systems. This can involve a range of activities, such as identifying critical success factors, measuring performance indicators and increasing customer satisfaction. Implementing Process Improvement requires a structured approach that encourages input from all stakeholders and utilizes data-driven decision making. By determining potential areas of improvement, analyzing current processes and developing feasible strategies for implementation, businesses can achieve continuous improvement in operations and profitability.