Improved processes can be defined as strategies and techniques utilized to make a business operation more efficient, productive, and cost-effective. By constantly evaluating and refining current ways of doing things, companies can create an environment where employees are empowered to work smarter, not harder. Improving processes also means creating better customer experiences, automating mundane tasks, and recognizing opportunities for streamlining existing policies and procedures. When done right, improved processes lead to greater efficiencies, better decision making, and increased profits. It’s the key to success in today’s competitive world.