The Incident Resolution Process is a systematic method for quickly and efficiently addressing business issues as they arise. It involves gathering details of the incident, conducting an initial investigation, assessing potential risks, and devising a plan to resolve the issue. By establishing a clear set of steps to follow in the event of any incident, organizations can mitigate potential damage and maintain steady operations. Incorporating a thoughtful Incident Resolution Process into your organization’s policies and procedures is essential for mitigating risk and maintaining stability.