Lessons Learned
Lessons learned is a process or method used to identify and analyze lessons learned from past projects or experiences. The goal of lessons learned is to improve future project outcomes by applying the knowledge gained from previous projects.
There are many different ways to collect and document lessons learned. Some companies maintain a lessons learned database, while others incorporate lessons learned into their project management processes. Lessons learned can be captured during project closeout or post-project reviews. Many organizations also conduct interviews with project team members to gather feedback on what went well and what could be improved.
When documenting lessons learned, it is important to be specific and objective. Include details on what worked well and what didn’t work so that others can learn from your experience. Be sure to share both positive and negative lessons so that other teams can benefit from your successes as well as your mistakes.