A Maintenance Contract Agreement is an agreement between two parties—one providing maintenance services and the other receiving them. This contract details the scope of work, responsibilities and rights of both parties, payment terms, length of the contract and any other applicable terms. With this agreement in place, both parties can be confident that the service provided will be satisfactory and their respective obligations and rights will be respected. It also serves as a reference for resolving disputes that may arise during the course of the agreement.