Metrics to evaluate supply chain performance are the measurements used to track a company’s ability to meet customer delivery expectations, maintain a low cost structure and control inventory levels. These metrics can be used to assess not only raw materials, suppliers and internal operations, but also external partners like distributors, customers and carriers. Many leading corporations rely on these measurements to stay competitive in their markets. By monitoring supply chain performance metrics such as on-time delivery, stock outs and back orders, companies can identify areas of improvement and ensure they are delivering the best possible customer experience. Ultimately, this data allows companies to make more informed decisions about their products, services and operations.