On Time In Full (Otif) Definition
On Time In Full (Otif) is a measure of a company’s performance in meeting customer expectations for delivery. It is the percentage of orders delivered on time and in full within the specified time period.
Otif measures are important for companies to track and improve because they directly impact customer satisfaction. Late or incomplete deliveries can result in customers going to competitor businesses that can provide what they need in a timely manner.
There are many factors that can affect a company’s Otif rate, such as production and shipping delays, weather conditions, and customer order changes. To improve Otif performance, companies need to identify the root causes of delivery delays and work to mitigate them.
Some tips for improving Otif rates include:
– Planning production schedules carefully and allowing enough time for unexpected delays
– Working with suppliers to ensure components and materials are delivered on time
– Establishing clear communication channels between departments to avoid order changes or other surprises that can cause delays
-closely monitoring progress against plans to identify potential issues early on
