Operational Process is a systematic approach to the delivery of an organization’s service, product, or program. It includes all activities that are used to turn inputs into outputs, from beginning to end. Every operational process has a specific purpose and should be designed to reach a predetermined set of goals. The key to successful operational processes is organization and efficiency, as well as clear objectives and effective methods for achieving them. By properly analyzing and organizing operations, companies can create better outcomes for their customers, employees, and shareholders.