The Order Fulfilment Process Steps are an essential part of running a successful business. These steps ensure that your customers receive the goods, services or documents they ordered in a timely and accurate manner. The steps consist of receiving and confirming orders; organizing and packing items; shipping orders; tracking orders to keep customers informed; and handling returns efficiently. With these processes in place, businesses can guarantee their customers a smooth and reliable experience with their company. As such, taking the time to properly follow each step is essential for creating long-term customer loyalty and satisfaction.