Problem Tracking is an official business term that has been adopted by many companies in order to manage and monitor the status of any problems that arise. It is a systematic process that is used to identify, document, assess, and resolve any issues that may arise within an organization. The goal of problem tracking is to reduce the time required to solve any issues that may arise, and to ensure that problems are appropriately addressed in a timely manner. This process typically involves the identification of any problems, their causes, and the appropriate actions to be taken to resolve these issues. It also ensures that any resolutions are tracked and monitored to ensure that any future issues are kept to a minimum. Additionally, it allows for the identification of any patterns of problems that may be present in the company, and can help to prevent these issues from arising in the future.