In business, quality control is a process that ensures products and services meet customer expectations and requirements. It can be applied in manufacturing, engineering, construction, and other areas. Quality control inspectors use various tools and techniques to examine products and identify defects. Once a defect is found, it must be fixed before the product can be shipped or sold. Quality control is important because it helps ensure that customers are satisfied with the products they receive. It also helps businesses avoid costly mistakes that could lead to lawsuits or other problems.
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