Reverse Logistics Definition
The term “reverse logistics” refers to the process of returning goods and materials back to their original suppliers. This can be done for a variety of reasons, such as when products are defective, when stores receive too much of a particular item, or when customers return items they’ve purchased.
In some cases, companies may choose to resell returned items rather than send them back to the supplier. This is known as “reverse retailing.”
Reverse logistics can be a complex and costly process, so many companies outsource this function to third-party providers.