Reverse Logistics and Returns Management is a strategic business practice that entails the management of goods being returned to the original sender or manufacturer. It includes the process of receiving returns, determining the condition of the products being returned, assessing the risks associated with them, and selecting an appropriate disposal method for those that are no longer usable. The goal of Reverse Logistics and Returns Management is to successfully manage product returns and reusable components, reducing cost and maximizing efficiency in both operation and customer service. By utilizing Reverse Logistics practices, companies can minimize costs and even gain revenue from the sales of products that may otherwise have gone to waste.