Sales Order Management is the process of managing customer orders, from initial inquiry to delivery and invoicing. It includes everything from monitoring inventory, accepting payments, managing customer expectations and ensuring timely delivery. To ensure a smooth and efficient sales order management process, it’s essential that businesses have in place accurate, up-to-date processes and systems. This will not only help you provide great customer service, but also enable you to forecast accurately so that you can identify areas for improvement and better manage your resources. In short, effective Sales Order Management will lead to improved profitability and success for your business.