Supply chain metrics are the measurement of performance along various points within a supply chain. These metrics enable organizations to define and monitor key performance indicators (KPIs) that outline their efficiency and effectiveness. By tracking these metrics, companies can identify areas for improvement and potential bottlenecks in their operations, as well as optimize their pricing, inventory management, customer experience, sustainability initiatives, and much more. Examples of supply chain metrics include inventory turnover rate, lead time, cycle time, cost per unit, fill rate, on-time delivery rate, delivery reliability, and order accuracy. By measuring and understanding how each of these elements impacts the success of the overall supply chain, businesses can make better informed decisions, ensure the best possible outcomes, and keep their customers happy.