Warranties
Most people are familiar with warranties on physical products, but don’t realize that many services also come with a warranty. When you purchase a service, the provider is usually warranting that it will be performed to a certain standard. For example, if you hire a contractor to build a deck on your home and it collapses the first time you have a party, the contractor may be held responsible because they failed to live up to their warranty.
Warranties can be either express or implied. An express warranty is one that is explicitly stated by the service provider, while an implied warranty is one that is assumed by law even if it’s not explicitly stated. For example, if a service provider guarantees that their work will last for two years, that’s an express warranty. But if they don’t make any guarantee, there may still be an implied warranty of quality – meaning the work should still be up to a reasonable standard.
If you’re ever not sure whether a service comes with a warranty or not, it’s always best to ask. That way you’ll know exactly what kind of protection you have in case something goes wrong.