Workflow is the process of organizing and tracking tasks as they move from one team member to another. It starts with defining each step in a process, mapping out how tasks will progress from start to finish, and ensuring that each individual follows the same sequence. Workflows maximize efficiency by streamlining processes and helping teams stay organized. Every business can benefit from workflow. By finding ways to automate mundane tasks and delegating responsibilities, teams can save time and become more productive. Investing in workflow technology is a great way to get started; it helps identify bottlenecks, provides greater visibility into your processes, and ultimately enhances the customer experience.