A Quality Management System (QMS) is a formalized system used to manage and review the quality of goods during the procurement process. It is designed to ensure compliance with legal, regulatory, and contractual requirements as well as any customer-specific expectations. A QMS follows a set of standard operating procedures and focuses on continuous improvement in order to deliver quality services that exceed customer expectations every time. By establishing clear goals, streamlining processes, and enabling data analysis, a QMS can help organizations improve their overall production efficiency and cost-effectiveness.