Issue Management
Issue management is the process of identifying, tracking, and resolving issues within a project. This includes both proactive and reactive approaches to issue management.
The proactive approach to issue management involves identifying potential issues early on and taking steps to prevent them from becoming actual problems. This can be done through risk management techniques such as creating contingency plans or conducting regular status meetings.
The reactive approach to issue management involves dealing with issues as they arise. This often means putting out fires and trying to solve problems as quickly as possible without necessarily taking the time to understand the root cause. While this approach may be necessary at times, it can often lead to more problems down the road if not managed properly.
An effective issue management process will include elements of both the proactive and reactive approaches. By being proactive about identifying potential issues, you can avoid many problems before they even start. But you also need to be prepared to deal with issues that do arise in a quick and efficient manner.