Workflow design is the process of defining, designing and optimizing the sequences of tasks and processes used in a business setting. It’s an important step in any business process management (BPM) project as it helps to ensure that each task is executed correctly and efficiently. Workflows are used to create a consistent set of rules for all participants, ensuring that everyone involved understands their roles and responsibilities. By creating an efficient workflow design, businesses can reduce costs, increase accuracy and improve customer satisfaction. With the right workflow design, you can provide employees with a roadmap for success – it’s the key to unlocking business process optimization.