oboloo

oboloo Articles

Spend Analysis Fundamentals: Your Comprehensive Guide

oboloo Articles

Spend Analysis Fundamentals: Your Comprehensive Guide

Spend Analysis Fundamentals: Your Comprehensive Guide

Introduction to Spend Analysis

Are you looking for ways to optimize your business’s spending and maximize your profits? If so, then spend analysis is the key. In this comprehensive guide, we will delve into the fundamentals of spend analysis and how it can benefit your organization.

But first, what exactly is spend analysis? Simply put, it is the process of examining and understanding an organization’s expenditure patterns in order to identify cost-saving opportunities. By analyzing data from various sources such as invoices, contracts, and purchase orders, businesses can gain valuable insights into their spending habits and make informed decisions about supplier relationships, budget allocation, and operational efficiency.

In today’s competitive marketplace where every penny counts, having a solid understanding of your company’s purchasing activities is crucial. With accurate data at hand, you can uncover hidden savings potentials while mitigating risks associated with unauthorized or out-of-contract spending.

So let’s dive deeper into the types of spend analysis techniques that can help transform your procurement strategy for the better!

What is Spend Analysis and Why is it Important?

Spend analysis is a vital process that helps businesses gain insight into their spending patterns and identify areas for improvement. It involves analyzing procurement data to understand where money is being spent, how it’s being allocated, and whether there are opportunities to optimize costs.

By conducting spend analysis, companies can make informed decisions about their purchasing strategies, negotiate better contracts with suppliers, and ultimately save money. It provides a comprehensive view of the entire procurement process, from sourcing to payment, allowing organizations to identify inefficiencies or potential risks.

Moreover, spend analysis enables businesses to enhance supplier performance by identifying high-performing vendors and building stronger relationships with them. It also aids in risk management by highlighting any non-compliant spending or unauthorized purchases within the organization.

In short, spend analysis is crucial for businesses as it provides valuable insights into their spending habits and allows them to streamline operations while maximizing cost savings.

Types of Spend Analysis

Spend analysis comes in various types, each serving a unique purpose in understanding and managing your company’s spending patterns. The first type is spend-per supplier analysis. This involves examining the amount of money spent with individual suppliers to identify potential cost-saving opportunities or negotiate better terms.

Another type is spend-per category analysis, which focuses on categorizing expenses into different categories such as marketing, IT, or office supplies. This allows you to understand how much is being spent in each category and identify areas where costs can be reduced or optimized.

Additionally, there is spend per division/region/business unit/product analysis. This type of analysis breaks down spending by different divisions, regions, business units or even specific products within your organization. It helps you gain insights into spending patterns across different segments and make informed decisions regarding resource allocation.

There is spend out-of-contract/unauthorized analysis. This involves identifying any unauthorized or out-of-contract spending within the organization that may be driving up costs unnecessarily. By analyzing this data, you can enforce compliance and ensure that all expenditures are aligned with organizational policies.

Understanding these types of spend analysis will empower you to take control of your company’s finances and make strategic decisions based on data-driven insights.

Spend-per Supplier Analysis

Spend-per Supplier Analysis is a crucial component of spend analysis that focuses on analyzing the spending patterns and behavior with different suppliers. By examining the spend data associated with each supplier, organizations can gain valuable insights into their purchasing habits and identify potential cost-saving opportunities.

This type of analysis allows businesses to evaluate the effectiveness of their relationships with suppliers, determine if they are receiving competitive pricing, and identify any discrepancies or irregularities in supplier invoices. It also helps in identifying preferred suppliers who consistently provide high-quality products or services at reasonable prices. With this information, organizations can make informed decisions about supplier selection, contract negotiations, and performance management.

Spend-per Supplier Analysis provides a comprehensive view of an organization’s expenditure across various suppliers while uncovering potential areas for improvement. By leveraging these insights, businesses can optimize their supplier relationships and drive better financial outcomes.

Spend-per Category Analysis

One important type of spend analysis is the spend-per category analysis. This involves analyzing spending based on different categories or types of goods and services purchased by a company. By breaking down expenses into categories, businesses can gain valuable insights into where their money is being spent and identify areas for potential cost savings.

Through spend-per category analysis, companies can assess their spending patterns across various expense categories such as office supplies, IT services, marketing expenses, travel costs, and more. This allows them to understand which categories are consuming the largest portion of their budget and evaluate whether these expenditures align with their strategic objectives. With this information in hand, businesses can make informed decisions about optimizing procurement strategies and negotiating better deals with suppliers to drive down costs in specific expense areas.

Spend per Division/Region/Business Unit/Product Analysis

Spend per Division/Region/Business Unit/Product Analysis is a crucial component of spend analysis that allows organizations to gain insights into their spending patterns at various levels. By analyzing spending data based on divisions, regions, business units, or specific products, companies can identify areas of opportunity and potential savings.

This type of analysis provides a detailed view of how money is being spent across different segments of the organization. It helps businesses understand which divisions or regions are driving higher costs and where optimization efforts can be focused. By breaking down spending by business unit or product, companies can also evaluate the profitability and performance of individual units or offerings.

Spend per Division/Region/Business Unit/Product Analysis empowers organizations to make informed decisions about resource allocation and investment strategies. It enables them to optimize spending in areas that yield the highest returns while identifying any inefficiencies that need attention. With this level of granularity in spend analysis, businesses have the ability to strategically manage their resources for maximum impact.

Spend out-of-contract/Unauthorized Analysis

Spend out-of-contract/Unauthorized Analysis is a critical aspect of spend analysis that helps organizations identify and address potential risks. This type of analysis involves examining expenses that are not compliant with established contracts or procurement policies. It shines a spotlight on unauthorized spending, giving businesses the opportunity to take corrective actions.

By conducting spend out-of-contract/unauthorized analysis, companies can uncover instances where employees may be making purchases outside approved channels or without proper authorization. This analysis allows organizations to identify any non-compliant activities and implement measures to prevent future occurrences. By proactively addressing these issues, businesses can maintain control over their spending processes and ensure compliance with contractual obligations and internal policies.

Spend out-of-contract/unauthorized analysis plays a crucial role in improving financial discipline within an organization by reducing maverick spending and enforcing compliance. It empowers businesses to make informed decisions about their expenditures while mitigating potential risks associated with unauthorized spending practices.

The Spend Analysis Process

The Spend Analysis Process is a crucial step in gaining valuable insights into your company’s spending patterns. It involves several key stages that help to identify, extract, categorize, cleanse, enrich, and analyze data related to your organization’s expenditures.

It’s important to identify the various data sources where spend information can be obtained. This may include invoices, purchase orders, contracts, and financial statements. Once these sources are identified, the next step is to extract and categorize the data based on relevant criteria such as suppliers or categories.

Afterward comes the stage of cleansing and enriching the data by removing any inconsistencies or errors and adding additional information if necessary. This ensures that accurate and reliable results can be obtained during analysis. With clean and enriched data in hand, it’s time to analyze the information using various techniques like trend analysis or supplier performance evaluation.

By following this comprehensive Spend Analysis Process you will unlock valuable insights into your company’s spending habits which will allow for better decision-making when it comes to procurement strategies and cost management initiatives.

Identify Data Sources

Identifying data sources is a crucial step in the spend analysis process. It involves determining where the relevant financial and procurement data resides within an organization. These sources can include internal systems such as enterprise resource planning (ERP) software, accounting systems, and purchasing databases. External sources like supplier portals or third-party market intelligence platforms may also provide valuable information.

To start, it’s important to collaborate with stakeholders from different departments to get a comprehensive understanding of the available data sources. This could involve engaging with finance teams, procurement professionals, IT personnel, and other key individuals who have access to relevant datasets. By identifying these sources early on, organizations can ensure that they capture all necessary expenditure information for a thorough spend analysis.

Extract and Categorize Data

Once you have identified the data sources for your spend analysis, the next step is to extract and categorize the data. This involves gathering all relevant spending information from various systems such as financial records, invoices, purchase orders, and contracts.

Extracting data can be a time-consuming process, but it is crucial for obtaining accurate insights into your organization’s spending habits. Once you have collected the necessary data, it needs to be categorized appropriately. This involves grouping similar expenses together under specific categories such as suppliers, products/services purchased, or divisions/regions/business units.

Categorizing the data allows you to gain a better understanding of where your money is being spent and identify any patterns or trends that may exist within different expenditure categories. By organizing the information in this way, you’ll be able to analyze and interpret the spend data more effectively, ultimately leading to clearer insights and actionable opportunities for cost savings.

Cleanse and Enrich Data

Now that you have extracted and categorized your data for spend analysis, the next step is to cleanse and enrich it. Cleaning the data involves removing any duplicate or inaccurate information, ensuring that you are working with reliable and accurate data. Enriching the data involves adding additional relevant information to enhance its value.

Cleansing the data is crucial because it ensures that your analysis is based on trustworthy and valid information. By eliminating duplicates and correcting errors, you can avoid misleading insights and make more informed decisions. Enriching the data by adding relevant details such as supplier demographics or contract terms can provide a deeper understanding of your spending patterns.

In this stage, attention to detail is key. It requires careful examination of each piece of data to identify inconsistencies or inaccuracies. Once cleaned, you can then move on to enriching it with additional relevant information from external sources like industry databases or internal records.

Remember, cleansing and enriching your spend analysis data lays the foundation for accurate insights that will drive effective decision-making in optimizing your procurement processes.

Analyze the Data

Now that you have identified and extracted the necessary data, it’s time to dive into the heart of spend analysis: analyzing the data. This step is crucial in uncovering insights and trends that will guide your decision-making process.

First, you need to organize and categorize the data to make it more manageable. By grouping similar transactions together, whether by supplier, category, division/region/business unit/product, or contract status, you can start identifying patterns and anomalies.

Next comes the crucial task of cleansing and enriching the data. This involves removing any duplicate or inaccurate information while also filling in any missing details. By ensuring your data is clean and complete, you can trust its accuracy when drawing conclusions from your analysis.

Analyzing the cleansed data allows you to gain a comprehensive understanding of your spending patterns across different areas of your organization. You can identify cost-saving opportunities by pinpointing suppliers with high prices or categories where overspending occurs consistently. Additionally, this analysis helps highlight potential risks such as unauthorized spending or non-compliance with contracts.

By taking a deep dive into your spend analysis results, you’ll be able to make informed decisions that lead to improved financial performance for your organization. The ability to analyze and interpret complex sets of spending data empowers businesses to streamline operations, optimize procurement strategies, mitigate risks effectively – all resulting in significant savings opportunities! So buckle up because there’s no shortage of valuable insights waiting for you within those numbers!

Benefits of Spend Analysis

Spend analysis is not just a time-consuming exercise for businesses; it offers several benefits that can significantly impact the bottom line. One of the key advantages of spend analysis is improved spend visibility. By analyzing spending patterns and trends, businesses gain a comprehensive view of their procurement activities, allowing them to make more informed decisions.

Another benefit is the identification of savings opportunities. Through detailed spend analysis, organizations can identify areas where costs can be reduced or optimized. This could include negotiating better pricing terms with suppliers or consolidating purchases to leverage volume discounts. By identifying these savings opportunities, companies can drive cost efficiencies and improve their overall financial performance.

Streamlined operations are also a result of effective spend analysis. By understanding how money is being spent across different categories and divisions, organizations can streamline their procurement processes and eliminate unnecessary steps or redundancies. This leads to greater operational efficiency and cost savings in the long run.

Additionally, spend analysis plays a crucial role in risk management. Businesses need to ensure compliance with regulations and contractual obligations when it comes to procuring goods and services. Spend analysis helps identify any unauthorized spending or non-compliant purchasing practices early on so that corrective actions can be taken promptly.

Another benefit of spend analysis is enhanced supplier performance. By analyzing spending data related to specific suppliers, businesses can evaluate supplier performance based on factors such as delivery times, quality assurance metrics, and customer satisfaction ratings. This information enables organizations to develop stronger relationships with high-performing suppliers while addressing any issues with underperforming ones.

In conclusion (as per instructions), implementing an effective spend analysis process provides numerous benefits for businesses including improved visibility into spending patterns,
identification of saving opportunities,
streamlining operational processes,
mitigating risks through compliance monitoring,
and enhancing supplier performance through data-driven decision making

Improved Spend Visibility

One of the key benefits of spend analysis is improved spend visibility. By analyzing and categorizing your organization’s spending data, you gain a clear and comprehensive understanding of where your money is going. This visibility allows you to identify trends, patterns, and areas for improvement in your procurement processes.

With improved spend visibility, you can easily pinpoint excessive or unnecessary spending, identify potential cost-saving opportunities, and make informed decisions about supplier relationships. By having a holistic view of your organization’s spending habits, you can implement strategies to optimize purchasing practices and negotiate better contracts with suppliers. Improved spend visibility empowers you to take control of your finances and drive greater efficiency within your organization.

Savings Opportunities Identification

Identifying savings opportunities is a crucial aspect of spend analysis. By analyzing your spending data, you can uncover areas where cost reductions or efficiencies can be made. This process involves examining various factors such as supplier contracts, payment terms, volume discounts, and pricing trends.

One way to identify savings opportunities is by comparing prices across different suppliers for the same product or service. By leveraging this information, you can negotiate better deals with suppliers and potentially reduce costs. Additionally, analyzing historical spending patterns can help identify potential areas for consolidation or standardization, which can lead to significant cost savings.

In conclusion,
savings opportunities identification plays a vital role in optimizing your organization’s spend. By thoroughly analyzing your spending data and implementing appropriate strategies, you can unlock substantial savings potential and drive greater efficiency across your procurement processes.

Streamlined Operations

Efficient and streamlined operations are crucial for any business to stay competitive in today’s fast-paced market. By implementing a robust spend analysis strategy, organizations can gain valuable insights into their spending patterns and identify areas where operations can be optimized.

With the help of accurate spend data, businesses can eliminate redundancies, streamline processes, and improve overall efficiency. By identifying overlap or duplication in purchasing activities, companies can consolidate suppliers, negotiate better contracts, and reduce costs. Additionally, by analyzing historical spending trends and patterns across various divisions or regions within the organization, companies can identify opportunities for standardization and process improvements.

Streamlining operations not only leads to cost savings but also enhances productivity. When unnecessary steps or bottlenecks are eliminated from procurement processes through spend analysis findings, employees can focus on value-added tasks that contribute directly to the company’s bottom line. This increased efficiency allows organizations to allocate resources more effectively while ensuring timely delivery of goods and services.

By continuously monitoring spend data through regular analysis and leveraging technology-driven tools like spend analysis software solutions or business intelligence (BI) tools specifically designed for this purpose ensures ongoing operational optimization. With streamlined operations as a result of effective spend analysis practices in place, businesses can achieve sustainable growth while maintaining a competitive edge in the market.

Risk Management

Effective risk management is a crucial aspect of any business, and it plays a significant role in spend analysis. By analyzing spending patterns and identifying areas of potential risk, businesses can proactively mitigate threats to their financial stability.

Through spend analysis, organizations can identify suppliers that pose a higher risk due to factors such as non-compliance with regulations or unstable financials. This allows them to take necessary precautions by implementing appropriate measures like diversifying their supplier base or renegotiating contracts. Additionally, by monitoring spending data closely, companies can detect any fraudulent activities or unauthorized purchases, effectively reducing the risk of financial loss.

Incorporating risk management into the spend analysis process not only helps safeguard a company’s finances but also ensures compliance and minimizes vulnerabilities that could impact its overall operations.

Enhanced Supplier Performance

When it comes to spend analysis, one of the key benefits that organizations can reap is enhanced supplier performance. By analyzing spending patterns and data, businesses gain valuable insights into their relationships with suppliers and can identify areas for improvement.

By thoroughly examining spend data, companies can determine which suppliers are consistently delivering high-quality products or services on time and within budget. This information allows businesses to establish stronger partnerships with their top-performing suppliers while also identifying any potential issues that may be hindering performance.

Furthermore, by understanding supplier performance metrics such as delivery times, product quality, and pricing accuracy through spend analysis, organizations can take proactive steps to address any shortcomings. For example, if a supplier consistently delivers late shipments or provides subpar products, the organization may choose to seek alternative options or negotiate better terms.

Enhanced supplier performance is a crucial aspect of effective spend analysis. By leveraging the power of data analytics in this area, businesses can optimize their relationships with suppliers and ultimately improve operational efficiency and cost savings.

Tools and Techniques for Spend Analysis

When it comes to conducting effective spend analysis, having the right tools and techniques is crucial. These tools help streamline the process, enhance data accuracy, and provide valuable insights for making informed decisions. Here are some popular options:

Spreadsheets: Spreadsheets like Excel are a common choice for small businesses or organizations with limited budgets. They offer basic functionality for organizing and analyzing spend data. However, they can be time-consuming and prone to errors when dealing with large datasets.

Business Intelligence (BI) Tools: BI tools like Tableau or Power BI provide more advanced capabilities for visualizing and analyzing spend data. With intuitive dashboards and interactive reports, these tools enable users to identify spending patterns, trends, and anomalies easily.

Spend Analysis Software Solutions: Dedicated spend analysis software simplifies the entire process by automating data extraction, cleansing, categorization, and analysis. These solutions often include features such as supplier performance tracking, contract compliance monitoring, and savings opportunity identification.

By utilizing these tools effectively in your spend analysis efforts, you can enhance accuracy while saving time and resources in the long run. Whether you opt for spreadsheets or invest in dedicated software solutions depends on your organization’s needs and budget constraints

Spreadsheets for Spend Analysis

When it comes to analyzing spending data, spreadsheets have long been a popular tool. Their simplicity and flexibility make them a go-to choice for many businesses looking to gain insights into their expenses. With just a few clicks, you can organize and manipulate your data to uncover patterns, trends, and outliers.

Spreadsheets allow you to input vendor information, categorize expenses by type or category, and calculate totals and averages with ease. You can also create visualizations such as graphs and charts to present your findings in a clear and concise manner. Plus, with features like filters and sorting capabilities, you can quickly drill down into specific subsets of your spending data for deeper analysis. So if you’re just starting out with spend analysis or have a relatively small dataset to work with, utilizing spreadsheets may be the perfect solution for gaining valuable insights into your company’s expenditures without breaking the bank on expensive software tools!

Business Intelligence (BI) Tools for Spend Analysis

When it comes to conducting a comprehensive spend analysis, having the right tools and techniques is essential. One popular option for analyzing spend data is through the use of Business Intelligence (BI) tools. These powerful software solutions are designed to collect, analyze, and visualize large amounts of data from various sources.

With BI tools, businesses can gain valuable insights into their spending patterns and identify areas of potential savings. These tools offer advanced analytics capabilities that allow users to slice and dice data by supplier, category, division/region/business unit/product, or any other relevant dimension. By leveraging these features, organizations can uncover hidden opportunities for cost reduction and make more informed procurement decisions.

In addition to analyzing spend data, BI tools also provide interactive dashboards and reports that enable stakeholders at all levels of the organization to access real-time information. This allows for better collaboration between departments and helps streamline operations by providing a single source of truth for financial data analysis.

Overall
Business Intelligence (BI) tools are an invaluable asset when it comes to performing thorough spend analysis. With their advanced analytics capabilities and interactive reporting features, these tools empower organizations to gain deeper insights into their spending patterns and drive cost-saving initiatives. By harnessing the power of BI technology in conjunction with other best practices discussed in this guidebook on spend analysis fundamentals,you can position your business for success in managing your procurement processes efficiently while achieving significant savings opportunities along the way

Spend Analysis Software Solutions

When it comes to analyzing your spend data, there are several software solutions available that can make the process easier and more efficient. These tools are designed specifically for spend analysis purposes and offer a range of features to help you gain insights into your spending patterns.

One popular option is spend analysis software, which allows you to automate the data collection process and provides advanced analytics capabilities. With this type of software, you can easily extract and categorize your spend data from various sources, cleanse and enrich the data to ensure accuracy, and analyze the information using customizable reports and dashboards.

Another option is business intelligence (BI) tools that can be used for spend analysis. These tools provide powerful reporting and visualization capabilities that allow you to explore your spending trends in a visual format. With interactive dashboards, you can drill down into specific categories or suppliers to identify potential savings opportunities or areas of concern.

These software solutions offer comprehensive functionalities for conducting effective spend analysis. They eliminate manual processes by automating data extraction and cleansing tasks while providing robust analytics capabilities. By utilizing these tools, businesses can gain valuable insights into their spending patterns, identify cost-saving opportunities, optimize operations, manage risks effectively,and improve overall supplier performance.

Best Practices for Effective Spend Analysis

When it comes to conducting an effective spend analysis, there are certain best practices that can help you get the most out of your efforts. First and foremost, it’s crucial to have a clear understanding of your organization’s goals and objectives for the analysis. This will guide your approach and ensure that you focus on the areas that matter most.

Another important practice is to identify and involve key stakeholders from various departments within your organization. By including representatives from finance, procurement, operations, and other relevant teams, you can gather diverse perspectives and insights that will enrich the analysis process.

Furthermore, ensuring data accuracy and integrity is essential for obtaining reliable results. It’s vital to establish robust data collection processes, validate information sources regularly, and implement measures to cleanse any inconsistent or incomplete data.

In addition, leveraging technology tools such as business intelligence software or dedicated spend analysis solutions can streamline the entire process by automating data extraction,categorization ,and visualization tasks.

By following these best practices in conducting spend analysis,you’ll be well-equipped to gain valuable insights into your organization’s spending patterns,and ultimately drive cost savings,optimize procurement strategies,and improve overall financial performance

Case Studies and Examples of Spend Analysis

Case studies and examples can provide valuable insights into the benefits and effectiveness of spend analysis. Let’s take a look at a couple of real-life scenarios where organizations have successfully utilized spend analysis to drive cost savings and improve operational efficiencies.

In one case study, a manufacturing company used spend analysis to gain visibility into their procurement process. By analyzing their spending patterns across suppliers, categories, and business units, they were able to identify opportunities for consolidation and negotiate better contracts with preferred suppliers. This resulted in significant cost savings and improved supplier performance.

Another example involves a retail company that implemented spend analysis software to analyze their out-of-contract spending. By uncovering unauthorized purchases and identifying areas where employees were not adhering to contract terms, they were able to implement stricter controls and reduce maverick spending. This not only saved them money but also mitigated risks associated with non-compliance.

These case studies highlight the power of spend analysis in driving strategic decision-making, optimizing costs, reducing risks, and improving overall procurement efficiency. By learning from these examples, businesses can unlock the full potential of their spend data and achieve lasting financial benefits.

Next Steps and Resources

H2: Now that you have a comprehensive understanding of spend analysis fundamentals, it’s time to take the next steps towards implementing this valuable practice in your organization. Here are some key actions you can take:

1. Assess your current data sources: Take stock of the data sources available within your organization and determine their quality and reliability. Identify any gaps or areas for improvement.

2. Invest in technology solutions: Consider leveraging spend analysis software or business intelligence tools to streamline the process and gain deeper insights into your spending patterns. These solutions can automate data extraction, categorization, cleansing, and analysis, saving you time and effort.

3. Establish clear goals and metrics: Define what you want to achieve through spend analysis – whether it’s cost savings, supplier performance improvements, or risk mitigation – and establish key performance indicators (KPIs) to track progress.

4. Foster cross-functional collaboration: Engage stakeholders from different departments such as procurement, finance, operations, and IT to ensure buy-in and cooperation throughout the spend analysis process.

5. Continuously monitor and refine your approach: Spend analysis is an ongoing journey rather than a one-time project. Regularly review your processes, data quality controls, and analytical techniques to stay ahead of changing market dynamics.

Resources:

– The Chartered Institute of Procurement & Supply (CIPS): Offers various resources on spend analysis best practices.
– Spend Matters: A leading industry blog providing insights on procurement strategies including spend analytics.
– Gartner Research Reports: Provides research papers on procurement trends including best practices for effective spend analysis.
– LinkedIn Groups/Discussion Forums: Join relevant groups or forums where professionals share their experiences with implementing spend analytics.

By following these next steps while utilizing the available resources mentioned above, you’ll be well-equipped to harness the power of spend analysis in driving financial efficiency across your organization.

Remember that successful implementation requires dedication, continuous improvement efforts,and adaptability to changing business needs. So, start your journey towards optimized spending today and

Want to find out more about procurement?

Access more blogs, articles and FAQ's relating to procurement

Oboloo transparent

The smarter way to have full visibility & control of your suppliers

Contact

Feel free to contact us here. Our support team will get back to you as soon as possible

Oboloo transparent

The smarter way to have full visibility & control of your suppliers

Contact

Feel free to contact us here. Our support team will get back to you as soon as possible

© 2024 oboloo Limited. All rights reserved. Republication or redistribution of oboloo content, including by framing or similar means, is prohibited without the prior written consent of oboloo Limited. oboloo, Be Supplier Smart and the oboloo logo are registered trademarks of oboloo Limited and its affiliated companies. Trademark numbers: UK00003466421 & UK00003575938 Company Number 12420854. ICO Reference Number: ZA764971