oboloo FAQ's

What is Software Vendor Management? – Definition

What is Software Vendor Management? – Definition

In a world where technology is constantly evolving, the ability to manage software vendors is becoming increasingly important. Software vendor management can be defined as the practice of selecting, negotiating with, and managing third-party suppliers who provide software services and applications. In this article, we’ll discuss what software vendor management is, why it’s important for organizations of all sizes, and how you can effectively manage your software vendors. We’ll look at the various aspects involved in software vendor management and provide practical tips on how to make sure your organization runs smoothly and efficiently while leveraging the latest technology.

What is Software Vendor Management?

Software vendor management is the process of selecting, evaluating, and monitoring software vendors to ensure they meet the needs of the organization. It includes creating and maintaining contracts, negotiating pricing, and managing performance.

The goal of software vendor management is to get the best value for the organization by ensuring that vendors provide high-quality products and services at a fair price. To do this, organizations need to have clear policies and procedures in place for selecting vendors, evaluating their performance, and managing contracts.

Organizations should also have a system in place for tracking vendor performance and trends over time. This data can be used to make informed decisions about which vendors to continue doing business with and which to avoid in the future.

The Benefits of Software Vendor Management

In order to ensure that a company is getting the most out of its software investment, it is important to have a vendor management strategy in place. Software vendor management is the process of assessing, selecting, and monitoring software vendors and their products.

There are many benefits to having a formal vendor management program in place, including:

-Improved decision making around software purchases
-Increased visibility into spending on software
-Ability to track and manage software licenses
-Improved negotiating power with vendors
-Reduced risk of vendor lock-in

An effective software vendor management program can help a company save money, time, and resources.

The Risks of Not Managing Software Vendors

If you don’t manage your software vendors, you risk:

1. Losing control of your data: When you outsource software development, you’re also outsourcing the control of your data. This can lead to data breaches, as well as loss of control over how your data is used and stored.

2. Increased costs: Without management, it’s easy for software vendor costs to spiral out of control. This can lead to budget overruns and missed deadlines.

3. Poor quality: Unmanaged software vendors may cut corners to save time and money, leading to subpar software that doesn’t meet your needs or expectations.

4. Loss of flexibility: An inflexible software vendor can cause problems down the road if your business needs change or you want to switch to a different platform.

5. Security risks: Unmanaged software vendors may not have adequate security measures in place, leaving your data and systems at risk of attack.

How to Implement a Software Vendor Management Strategy

It is critical for businesses to have a vendor management strategy in place to ensure that they are deriving the maximum value from their software investments. Here are some tips on how to implement a software vendor management strategy:

1. Define your objectives and requirements. Ask yourself what you want to achieve with your software vendor management strategy. Do you want to reduce costs, improve efficiency, or mitigate risk? Once you know your objectives, you can develop specific requirements for your software vendors.

2. Conduct an assessment of your current situation. Take stock of all the software vendors you’re currently using, their products and services, and how well they’re meeting your needs. This will give you a baseline against which to measure future performance.

3. Identify gaps and areas for improvement. Based on your assessment, identify any gaps in coverage or areas where vendors are not meeting your expectations. These areas represent opportunities for improvement in your vendor management strategy.

4. Develop a plan of action. Once you’ve identified gaps and areas for improvement, it’s time to develop a plan of action for addressing them. This may involve changing vendor contracts, renegotiating terms, or even terminating relationships with underperforming vendors.

5. Implement and monitor your plan. Put your plan into action and track its progress over time. Be sure to review and adjust as needed based on changes in your business or the marketplace


In conclusion, software vendor management is an important part of IT operations. Software vendors are responsible for providing essential services that help businesses operate efficiently and securely. By having a well-defined process in place to manage these relationships, organizations can ensure they are getting the best service possible while staying within their budget constraints. With the right implementation, software vendor management enables businesses to reduce risk and optimize cost savings associated with managing IT assets.

Want to find out more about procurement?

Access more blogs, articles and FAQ's relating to procurement

Oboloo transparent

The smarter way to have full visibility & control of your suppliers


Feel free to contact us here. Our support team will get back to you as soon as possible

Oboloo transparent

The smarter way to have full visibility & control of your suppliers


Feel free to contact us here. Our support team will get back to you as soon as possible

© 2024 oboloo Limited. All rights reserved. Republication or redistribution of oboloo content, including by framing or similar means, is prohibited without the prior written consent of oboloo Limited. oboloo, Be Supplier Smart and the oboloo logo are registered trademarks of oboloo Limited and its affiliated companies. Trademark numbers: UK00003466421 & UK00003575938 Company Number 12420854. ICO Reference Number: ZA764971