Business Process Automation Methodology (BPAM) is an official business definition that refers to the process of automating manual business processes. This methodology is used to improve efficiency, reduce costs, and increase customer satisfaction. It involves using technology to automate the manual processes of a business, such as customer service, order processing, accounting, and more. By automating these processes, businesses can reduce the time and effort required to complete tasks, while also increasing accuracy and consistency. BPAM can also be used to improve customer experience by providing customers with faster, more accurate responses and better customer service. Additionally, BPAM can help businesses save money by reducing the need for manual labor and reducing the cost of errors. BPAM is an essential tool for businesses looking to improve their operations and increase their profitability.