Employee Case Management is the structured process of evaluating and resolving employee-related issues in the workplace. It involves assessing the situation, understanding any relevant laws or regulations, engaging in problem-solving exercises, and ensuring that the resolution addresses all of the necessary parts of the case without compromising company values. By implementing effective Employee Case Management procedures, organizations can improve employee satisfaction and productivity, reduce costs or potential liabilities due to poor decision making, and create a safe work environment for employees.