Process mapping techniques are a set of tools and techniques used to analyze and document the processes of an organization. It is a way to visually display the steps and activities that are involved in a process. Process mapping techniques are used to identify areas of improvement, eliminate waste, and improve the efficiency of a process. By understanding the process, organizations can better identify areas for improvement and make the necessary changes to increase productivity and reduce costs. Process mapping techniques are also used to create process models, which are used to identify and document the process flows, tasks, and activities involved in a process. Process mapping techniques can be used to create process diagrams, which are used to visually display the process flows, tasks, and activities. These diagrams are used to help organizations understand the process and identify areas for improvement. Process mapping techniques are an essential tool for organizations looking to improve their processes and increase efficiency.