Work process mapping provides a visual representation of existing operational procedures and helps identify areas for improvement in order to maximize efficiency. It involves creating a flowchart that visually outlines tasks, roles, resources, and relationships required to complete any given project or process from start to finish. By analyzing each step in the process, teams can determine where changes might best be made to optimize performance and increase satisfaction. Mapping work processes is an effective way to identify potential problems, reduce costs and develop more efficient operations.