oboloo FAQ's

What is a Supplier Management Procedure? – Definition

What is a Supplier Management Procedure? – Definition

For any business, supplier management is an essential part of operations. Without proper oversight and procedures in place, a company’s supply chain can quickly become compromised, leading to costly delays, errors, and other problems. Having a proper supplier management procedure in place helps businesses stay organized and on top of their supply chain needs. In this blog post, we will discuss what a supplier management procedure is and how it can help your business. We will also review the key components that go into creating one so that you can start implementing it in your own organization.

What is a Supplier Management Procedure?

A supplier management procedure is a set of guidelines and procedures that companies use to manage their relationships with suppliers. These procedures help companies keep track of supplier performance, communicate with suppliers, and resolve issues with suppliers. supplier management procedures can vary from company to company, but they typically include elements such as:

– Tracking supplier performance: Companies use supplier performance metrics to track how well suppliers are meeting their needs. This information can be used to improve communication with suppliers and resolve issues.

– Communicating with suppliers: Companies use supplier communication plans to ensure that they are regularly communicating with suppliers about performance, expectations, and any changes in the company’s requirements.

– Resolving issues with suppliers: When problems arise, companies use their supplier management procedures to address the issue and come up with a resolution. This may involve working with the supplier to correct the problem or finding a new supplier.

The Benefits of a Supplier Management Procedure

When it comes to managing suppliers, there are many benefits to having a supplier management procedure in place. By having a clear and concise procedure in place, businesses can ensure that their suppliers are meeting their quality standards and expectations. Additionally, a supplier management procedure can help businesses save time and money by streamlining the supplier selection and qualification process.

Some of the specific benefits of having a supplier management procedure include:

1.Improved communication between buyers and suppliers
2.Reduced risk of supplier non-compliance
3.Greater visibility into the performance of suppliers
4.Improved tracking of supplier performance metrics
5.Easier identification of potential problems with suppliers
6.More efficient use of resources when onboarding new suppliers

The Different Types of Supplier Management Procedures

There are four different types of supplier management procedures:

1. Pre-qualification
2. Registration
3. Evaluation
4. Termination

Pre-qualification is the process of assessing a supplier’s ability to meet the requirements of a contract before they are invited to bid. This usually involves completing a questionnaire or providing financial information.

Registration is the process of adding a supplier to an approved list. This usually requires completing a form and providing supporting documentation, such as proof of insurance.

Evaluation is the process of assessing a supplier’s performance against the requirements of a contract. This usually involves regular reviews and may include on-site visits.

Termination is the process of ending a relationship with a supplier. This may be done if the supplier fails to meet their obligations, or if the contract is no longer needed.

Implementing a Supplier Management Procedure

When it comes to your organization’s supply chain, there is no room for error. That’s why implementing a supplier management procedure is essential to maintaining a streamlined, efficient operation.

But what exactly is a supplier management procedure? In short, it is a system for managing and assessing the performance of your organization’s suppliers. By tracking supplier performance data, you can identify areas of improvement and work with your suppliers to make changes that will benefit your entire operation.

There are a few key components to an effective supplier management procedure:

1. Define Your Supplier Performance Metrics

Before you can assess supplier performance, you need to first define what success looks like. What metrics will you use to measure progress? Common supplier performance metrics include on-time delivery, quality levels, cost-effectiveness, and responsiveness.

2. Collect Data and Analyze Performance

Once you have defined your supplier performance metrics, it’s time to start collecting data. This data can be gathered through surveys, interviews, focus groups, or simply by tracking operational data such as delivery times and quality levels. Once you have this data, it’s important to analyze it carefully in order to identify patterns and trends.

3. Set Improvement Goals and Implement Changes

After analyzing your data, you should have a good idea of where improvements are needed. Work with your suppliers to set achievable goals and implement changes that will help improve performance across all of your defined metrics. Remember that


In conclusion, supplier management is essential for the success of any business. It helps minimize risks associated with working with third-party suppliers and ensures smooth communication between them and your organization. A well-defined supplier management procedure should be put in place to ensure that all stakeholders are aware of their responsibilities and their expectations from each other. By adhering to a strict set of guidelines, businesses can make sure that they are getting the best value for money when it comes to dealing with suppliers.

Want to find out more about procurement?

Access more blogs, articles and FAQ's relating to procurement

Oboloo transparent

The smarter way to have full visibility & control of your suppliers


Feel free to contact us here. Our support team will get back to you as soon as possible

Oboloo transparent

The smarter way to have full visibility & control of your suppliers


Feel free to contact us here. Our support team will get back to you as soon as possible

© 2023 oboloo Limited. All rights reserved. Republication or redistribution of oboloo content, including by framing or similar means, is prohibited without the prior written consent of oboloo Limited. oboloo, Be Supplier Smart and the oboloo logo are registered trademarks of oboloo Limited and its affiliated companies. Trademark numbers: UK00003466421 & UK00003575938 Company Number 12420854. ICO Reference Number: ZA764971