Business Process Management (BPM) is an organizational strategy that revolves around the efficient and effective management of business processes. In essence, it is an approach to managing a company’s underlying operations in order to meet customer demands, increase profitability, and streamline internal workflows. BPM focuses on identifying, optimizing, and automating key business processes in order to maximize efficiency, reduce costs, and improve overall performance. It is based on the idea that all aspects of a business process should be optimized in order to ensure maximum value creation. Through the use of technology, such as software and automation tools, BPM enables businesses to improve their core operations, achieve greater flexibility, enhance customer satisfaction, and create new opportunities for growth.