Case Management Software is a type of software designed to help organizations manage their case files and records. It is a comprehensive system that enables organizations to efficiently manage their case information, streamline processes, and provide better customer service. The official business definition of Case Management Software is a set of tools that allow organizations to manage their case files, records, and processes in an organized and efficient manner. It is designed to help organizations track and manage case information, provide better customer service, and streamline processes. Case Management Software also provides organizations with the ability to easily access and analyze data, as well as to automate and streamline processes. By utilizing Case Management Software, organizations can reduce costs, improve customer service, and increase productivity.