A business scenario is an integrated set of processes, activities, and decisions focused on a single goal. It defines the who, what, where, when, and why of an event or situation, and provides clarity about how resources should be used to best achieve the desired outcome. Business scenarios capture essential information such as customer goals, user roles, and potential risks. They are also often used to identify opportunities for innovation or improvement. With their broad-reaching vision and ability to connect diverse elements, business scenarios can be incredibly useful in helping organizations create effective strategies, plans, and solutions.