Business Process Management (BPM) is a program that helps organizations to improve their operational efficiency by streamlining and automating their processes. It is a systematic approach to managing and optimizing a company’s business processes in order to increase efficiency, reduce costs, and improve customer service. BPM involves the identification, analysis, design, implementation, and monitoring of processes in order to ensure that they are effective and efficient. BPM also involves the use of technology to automate and monitor processes, allowing for more efficient use of resources. By implementing a BPM program, organizations can achieve improved operational efficiency, cost savings, and improved customer service. Additionally, BPM can help organizations to improve their ability to respond quickly to changing customer needs and market conditions. Ultimately, a successful BPM program can help organizations to remain competitive in today’s dynamic business environment.