Process mapping is a tool used to document and analyze the steps and decisions in a particular process. It is a visual representation of the steps, tasks, inputs, and outputs that make up a process. Process mapping can help identify areas of inefficiency, waste, and opportunities for improvement. It can also be used to identify the resources and personnel needed to complete a process. Process mapping is a valuable tool for organizations looking to streamline their operations and maximize efficiency. By understanding the steps and decisions involved in a process, organizations can identify areas for improvement and make changes that will help them achieve their goals. Process mapping can also be used to document processes for training and compliance purposes. By documenting processes, organizations can ensure that everyone is following the same steps and that processes are being completed correctly. Process mapping is an invaluable tool for organizations looking to improve their operations and maximize efficiency.