A workflow process map is a tool that can be used by teams of any size to visualize and improve the efficiency of their processes. It is composed of boxes that represent activities in an organization, connected by arrows that indicate task dependencies or sequences. Workflow process maps are powerful tools for identifying and optimizing activities throughout an organization. By observing the flow of work across a single department or the entire organization, opportunities to streamline operations become easily visible. These improvements can result in time savings, improved customer service, and other benefits. With a proper understanding of how its processes function, any team can create powerful workflow process maps that will help them stay competitive.