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How to set up approval workflows for supplier contracts and sourcing decisions in a small company

5 min read
Contract renewal approval with budget holder and director sign-off
How to set up approval workflows for supplier contracts and sourcing decisions in a small company

Write one short approval matrix: three or four contract value bands and, for each band, how many quotes you need, who approves the supplier choice and who signs. A workable small-company version is one quote and the budget owner's approval at the low end, three written quotes and a manager's approval in the middle, and a formal RFP with director approval at the top. Two rules hold it together: the person who picked the supplier is never the only approver, and every approval is recorded with the date and the version approved. Email and a spreadsheet are enough while volumes are low. After that, use software that keeps procurement approval workflows on the contract record, such as oboloo (contract approvals are in Contract Plus, at $10 per user a month).

Full disclosure: oboloo is our product. The thresholds below are an example, not a legal or audit standard.

An example approval matrix by contract value

Use the total value over the contract's full term, including expected extensions, not the annual value. Otherwise a three-year contract slips under a threshold it should have hit.

Example only. Adapt the bands, roles and currency to your organisation.

Total contract valueQuotes or tenderWho approves the supplier choiceWho signs the contract
Under 5,0001 quote, with a check that the price is fairBudget ownerBudget owner, if named as a signatory
5,000 to 25,0003 written quotesBudget owner and department headDepartment head
25,000 to 100,0003 to 5 quotes through a structured RFQ, scored against set criteriaDepartment head plus procurement or financeFinance director or managing director
Over 100,000Formal RFP or tender, scored by a small panelManaging director, on the panel's recommendationManaging director (or the board, if your rules say so)

If you cannot get the quotes the table asks for, for example because only one supplier can do the job, the requester writes a short reason and the next level up approves it. If you run RFQs often, free RFQ software keeps the quotes, scores and decision together.

What needs approval

  • New supplier. Someone other than the requester checks who they are, their insurance and any conflict of interest.
  • Sourcing award. Who wins an RFQ or RFP, with the scores and the reason.
  • Contract signature. The final version, signed by someone your policy names for that value.
  • Renewal or extension. A new buying decision. Run it back through the matrix at its new total value, before the notice period closes.
  • Contract changes. Any change to price, scope or term after signature.
  • Savings claims. Checked by someone other than the person claiming them, usually procurement and finance together. This savings validation keeps savings nobody can prove out of your reports.

Four principles that keep it working

Separate the duties

The person who chose the supplier should not be the only one approving that choice. In a team of five, the owner approves what the office manager picks, and the other way round. That protects the person who chose, too.

Record who approved what, when, and which version

Record the approver's name, the date and the exact version they saw. "Approved in principle" on an early draft is not approval of the signed version.

Plan for absences

Name a deputy for every approver and agree a time limit, say three working days, after which the deputy can approve. Otherwise one holiday stops every contract.

Keep it light

If approving a 3,000 contract takes two weeks, people will sign first and ask later. Keep the bands few and the bottom band quick. A short policy people follow beats a long one they work around.

How to set it up

  1. Write the policy down. One or two pages: value bands, quote rules, approvers, signatories and exceptions. Our free procurement policy generator builds a first draft, or start from the procurement policy template.
  2. Name people, as well as roles. Give every step a named approver and a deputy.
  3. Decide where approvals live. One place, not several inboxes (see below).
  4. Try it. Run your next few contracts through it and fix whatever slowed things down.
  5. Review it yearly. Check the bands still fit your contracts and the approvers are still right.

Email and spreadsheets, or software?

Email and a spreadsheet can work if you sign a handful of supplier contracts a year and one person keeps the log current. The weak points show as you grow: approvals sit in personal inboxes, it is hard to prove which version was approved, and the log goes stale when its owner is busy or leaves. At audit time, someone spends a day searching old emails.

Software keeps the approval on the contract record, next to the documents and dates. It makes sense once you have more than one approver, more than a few dozen live contracts, or an auditor or funder who wants to see the trail. Our guide to managing supplier contracts in a small business covers what else to look for.

How oboloo handles approvals

oboloo is free-forever procurement software for SMEs and charities. The free plan includes all four core modules (sourcing, supplier management, contracts and savings) with unlimited users, no card and no expiry. Its contract management software keeps signed agreements, drafts and amendments in one repository. For approvals:

  • Contract approvals are in Contract Plus, at $10 per user a month billed annually. Contracts can be approved before they are live, and the approval is recorded on the contract record: who approved, when and which version.
  • Change log. Every change is time-stamped and attributed to a user, and new uploads do not overwrite earlier versions.
  • Permissions. Custom roles and permissions control who can view, edit, upload and approve each contract.
  • Sourcing decisions have a full audit trail: every score, comment, submission and rescore is logged, and a ranked leaderboard shows who won and why.
  • Savings can be validated by procurement, finance or both on the free plan, and only validated savings make it into reports. Savings Plus, at $20 per user a month billed annually, adds savings approvals.

Each contract links to its supplier, sourcing activity and savings. Plus plans have a 14-day free trial, and registered charities, non-profits and CICs get 50% off paid plans, forever.

Where it fits less well: oboloo does not draft or redline contracts. You agree the wording elsewhere and keep each version on the contract record.

FAQs

What is an approval threshold?

A contract value above which a decision needs a more senior approver, more quotes, or both. For example: over 25,000 needs three quotes and director approval.

How many quotes do I need?

Your own policy sets this. A simple pattern is one quote for low-value contracts, three written quotes in the middle, and a formal RFP or tender above that. If you spend grant or public money, check the funder's rules first.

Who should sign supplier contracts?

Someone your policy names as a signatory for that value, usually a director for larger contracts. Make sure they sign the same version that was approved.

What is separation of duties in procurement?

Splitting a decision so no one person controls it from start to finish. The person who runs the RFQ and recommends a supplier is not the only one who approves the award.

How do I record approvals for audit?

Record who approved, the date, the version and the evidence behind it, such as quotes or scores, and keep it with the contract. In oboloo, Contract Plus records each contract approval on the contract record with who approved, when and which version.

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